⚠️ General Disclaimer – Charity’s Vegan Kitchen At Charity’s Vegan Kitchen, we are committed to providing high-quality, plant-based food products, educational materials, and wellness resources created with care, compassion, and intention. However, by purchasing from or engaging with our content, please be aware of the following: 🍞 Food Products & Kitchen Practices All of our baked goods, breads, cakes, pastries, seasonings, and baking mixes are made in a licensed home kitchen that also processes wheat, soy, nuts (including peanuts and tree nuts), and other common allergens. While we take allergen safety seriously and make every effort to avoid cross-contact when possible, we are not an allergen-free, gluten-free, or nut-free facility. Please exercise caution and consult with a healthcare provider if you have any food allergies, sensitivities, or dietary restrictions. We are happy to answer questions about ingredients prior to purchase. 📘 Educational Content & Digital Products All digital downloads, printed booklets, eBooks, online courses, and in-person classes are provided for informational and educational purposes only. They are not intended to diagnose, treat, or cure any condition, nor should they replace the guidance of a licensed medical professional, dietitian, or therapist. Any health or wellness recommendations—including detox suggestions, juicing protocols, or dietary insights—are shared based on personal experience, research, and culinary training, not medical licensure. 💡Use of Content All content, including but not limited to recipes, product guides, tutorials, and branding, is the intellectual property of Charity’s Vegan Kitchen and may not be copied, reproduced, or sold without written permission. By purchasing from or engaging with Charity’s Vegan Kitchen, you acknowledge and accept the above terms. We are honored to be part of your wellness journey and strive to offer products and resources that nourish, inspire, and support.

We are a fully vegan business which means all our ingredients originate from plants, there is no risk of cross-contamination with any animal-sourced ingredients. We are NOT a Nut-free or Gluten-free kitchen; however, we take allergens and food safety extremely seriously and are diligent in following all precautions to prevent cross-contamination.

We do not have a storefront. We are a licensed and insured home-based cottage-food business with our primary sales being through our online shop. We ship our products nationwide and we do sell locally via a monthly schedule and will be expanding to local markets and events. A local product and delivery calendar will be available monthly. Cottage-Food Establishments are food operations that are not subject to Florida's Food Safety Regulations. Business Hours: Monday through Saturday 10 am to 7 pm. Sundays Closed

We take every precaution when packaging your order with the utmost care, however, damage can occur during shipping. If in the unfortunate event, your order is damaged, we ask that you notify us within 24 hours of receiving your package so that we may assist you in finding a corrective solution. We are not responsible for packages damaged or stolen after delivery. if you have concerns about delivery, please notify us at the time of placing your order. Our shippers routinely leave packages without requiring a signature.

Local Pick-Up Orders All items are made to order, and we ask that you place your order with the following notice: 4 days’ notice for orders with any baked goods (bread, pastries, cakes, etc.) 2 days’ notice for orders with only non-perishable products (jams, baking mixes, etc.) ⏰ Orders must be placed by 7:00 PM to count for the day. Orders placed after 7 PM are processed the next day.

MARKETS & EVENTS After careful consideration we decided to remove markets from our agenda in 2025 and here is why. While we cherish the connections we’ve made and the vibrant atmosphere of the markets, the time-consuming process of preparing, baking, packaging, loading, setting up, and dismantling, combined with the insufficient return on investment, has led us to reevaluate our priorities. As a small business owner and a devoted mom, finding the right work-life balance is crucial. By reallocating our time and energy away from markets, we aim to focus on product exploration, creation, restocking, marketing strategies, content creation, and other essential aspects that will propel our business forward. We understand the importance of efficient investment in areas that foster growth and reflect our evolving vision. We will miss the personal connections and interactions with our loyal clients and fellow small businesses, but we are excited for what the future holds in 2025 - a year dedicated to sharpening our focus and expanding our horizons. Thank you for your continued support and understanding.

We love sending gifts! We are happy to include a personalized note card with your package. Please include your request for a note card with your order in the notes section at checkout or send us a message and include your order number.

🌿 Our Commitment to Quality Ingredients At Charity’s Vegan Kitchen, we take pride in using the highest quality ingredients to create products you can trust and feel good about. We favor organic, non-GMO, and clean-label ingredients whenever possible, and every item is crafted with care, compassion, and attention to detail. We use premium unbleached and unenriched flours, pure cane sugars, and thoughtfully sourced components in all of our baked goods, mixes, and seasonings. Ingredient quality isn’t just a standard for us—it’s a core value. For our artisan jams, we prioritize using organic, non-GMO fresh fruit whenever it is seasonally and locally available. While availability may vary, our process never compromises on cleanliness—all fruits are thoroughly washed before cooking to ensure both flavor and safety. We deeply care about what goes into every product we make, because we care about you. If you have any questions about specific ingredients or allergens, please don’t hesitate to contact us directly. We’re always happy to help.

🚚 Local Delivery & Pick-Up Policy Serving Port St. Lucie to Boca Raton, Florida At Charity’s Vegan Kitchen, we proudly offer local delivery and pick-up options so you can enjoy our artisan baked goods and handcrafted vegan products with ease. 🗓️ Delivery Schedule We deliver once a month from Port St. Lucie to Boca Raton. Please check our calendar and delivery zone map for the next available date and order deadlines. Delivery fees are based on your location and calculated at checkout. Simply select “Local Delivery” and provide your full address to confirm eligibility. 📦 Pre-Order Requirements To ensure freshness and accuracy, please follow our pre-order guidelines: Baked Goods: Order at least 4 days before the scheduled delivery or pick-up date. Non-Perishable Items (jams, baking mixes, seasonings): Order at least 2 days in advance. 🛍️ Pick-Up Orders Pick-up is available in Port St. Lucie by appointment. You will receive a confirmation with your pick-up details once your order is ready. ⚠️ Important Delivery Policy An adult must be present to receive the order at the scheduled delivery time. We do not leave packages unattended, and no refunds will be issued if no one is available to accept delivery. If you have questions about your location, delivery timing, or special requests, please contact us directly — we’re happy to help make your experience smooth and delicious!.

We take immense pride in the quality of our products and are committed to providing excellence in service and satisfaction. If you are not happy with any of our products or experience any problems with quality, service, or shipping, please notify us immediately. We take every precaution when packaging your order with the utmost care, however, damage can occur during shipping. We ask that you notify us within 24 hours of receiving your package so that we may assist you in finding a corrective solution. We are not responsible for packages damaged or stolen after delivery. if you have concerns about delivery, please notify us at the time of placing your order. Our shippers routinely leave packages without requiring a signature. We regret that we are not able to provide refunds on perishable items, however, we will work with you to find a solution as soon as we hear from you. We encourage you to request information or ask questions before placing your order, we are here to help you in selecting products you will love!

We strive to use the safest and healthiest options for both our clients, the planet and animals. We use BPA free and unbleached parchment sheets and baking liners. We opt for unbleached and eco friendly bags, and packaging materials and even some made with recycled materials. Our cellophane bags are plant based and our plastic containers are also made from plants, and 100% compostable. We try to be as present on conscious of every decision we make.

💳 Payment Policy & Disclosure All orders must be placed and paid in full in advance to ensure timely preparation and delivery. We use a secure third-party payment processor to handle all transactions. Charity’s Vegan Kitchen does not retain or have access to your personal payment information. Your financial data is encrypted and protected at every step of the process. We currently accept the following forms of payment: Electronic payments via credit/debit card or secure checkout Cash payments in advance (must be confirmed and arranged prior to delivery or pick-up) If you have any questions about payment options or need assistance with checkout, please don’t hesitate to reach out—we’re happy to help!

Charity's Vegan Kitchen is committed to protecting your privacy. Information collected to process your order at checkout can include your contact information, name, billing address, shipping address, email address, telephone number, and valid credit card numbers. We only use this information to process and fill your order and to keep you notified of your order status. If you choose to provide us with your email address, by either subscribing to our blog, or website, or by placing an order we may send you e-mail newsletters, special offers, and updates about our products and services. If you would rather not receive this information, you may unsubscribe anytime. Your information will never be used outside the scope of Charity's Vegan Kitchen, LLC, and your information will never be shared with any other organization.

📜 Refund Policy – Charity’s Vegan Kitchen, LLC At Charity’s Vegan Kitchen, LLC, we take pride in the quality and care that goes into everything we create. Due to the nature of our artisan, perishable, non-perishable and digital products, all sales are final and non-refundable. 🚫 No Refund Policy We do not offer refunds on any purchases. This includes, but is not limited to: • Fresh, prepared, or packaged food products • Baked goods • Artisan pantry items (e.g., jams, spice blends, mixes) • In-person classes, workshops, or consultations • Online courses, events, or digital downloads 🕐 Customer Satisfaction Window If you experience any issues with your order, please contact us within 24 hours of: • Delivery (for shipped or couriered orders), or • Receipt (for pickup orders) We are committed to addressing any valid concerns and will work with you to find the best possible resolution within the limits of our no-refund policy. 🔐 Special Exceptions Refunds may only be granted at the sole discretion of Charity’s Vegan Kitchen, LLC and must be clearly stated in writing at the time of purchase. Without written exception, this refund policy applies to all orders. 💻 Digital Product Policy All digital products offered by Charity’s Vegan Kitchen, LLC, including but not limited to: eBooks Downloadable guides Online courses Virtual class recordings PDFs or recipe cards …are non-refundable and non-transferable. Due to the instant-access nature of digital content, no refunds, exchanges, or credits will be issued once the digital product has been delivered, accessed, or downloaded. We encourage you to read product descriptions carefully and reach out with any questions prior to purchase. Your satisfaction and clarity are important to us! Printed & Shipped Products: Our printed guides and booklets are made to order and carefully packaged for shipping. Orders are typically processed within 3–5 business days, not including weekends or holidays. Shipping is currently available within the United States only. You will receive tracking information once your item ships. Returns & exchanges are not accepted on printed materials unless the item arrives damaged. If your item arrives with printing errors or damage during shipping, please contact us within 5 days of delivery with photos so we can make it right. 📆 Class & Event Cancellation / Rescheduling Policy – Charity’s Vegan Kitchen, LLC We understand that life happens. At Charity’s Vegan Kitchen, LLC, we strive to offer flexibility while also honoring the time, preparation, and ingredients that go into every class and event we host. All ticket sales and class registrations are non-refundable, as outlined in our general refund policy. Rescheduling Policy If you need to reschedule your attendance for a class or event: Please notify us at least 72 hours in advance of the scheduled date. You may transfer your registration to a future class (subject to availability) or receive a credit toward another offering. Requests made less than 72 hours before the event may not be eligible for rescheduling or credit due to the cost of materials and limited class space. 👩‍🍳 No-Shows Participants who do not attend a scheduled class or event without prior communication will forfeit the full cost of the class. No refunds, credits, or transfers will be issued for no-shows. 🛑 Cancellations by Charity’s Vegan Kitchen In the rare event that a class or event is canceled or postponed by Charity’s Vegan Kitchen, LLC (e.g., due to illness, emergency, or low enrollment): You will be given the option to receive a full credit, transfer your registration to a future date, or receive a full refund. We will do our best to provide as much advance notice as possible and make accommodations to meet your needs. 👥 Transfers Registrations are non-refundable, but may be transferred to another participant if you notify us at least 24 hours before the class begins.

📦 Shipping Policy – Charity’s Vegan Kitchen At Charity’s Vegan Kitchen, we are committed to securely and promptly fulfilling your orders to ensure your items arrive fresh and on time. 🚚 Shipping Availability We currently ship nationwide within the U.S. from Port Saint Lucie, Florida. We do not ship internationally at this time. We cannot ship to P.O. Boxes or APO addresses—please use a complete street address when placing your order. Orders with incomplete or incorrect addresses cannot be forwarded, and we are not responsible for packages lost due to inaccurate delivery details. 🍞 What We Ship We ship non-perishable products as well as select baked items, including: Breads, cookies, muffins, and pastries ❌ We do not ship cakes, cupcakes, or highly perishable baked goods at this time. 🕒 Order Processing & Shipping Schedule Processing time: Please allow up to 2 business for non perishables and up to 5 business days for perishable items for packaging and processing before your order ships. Shipping days: Monday through Thursday only. Orders placed after 6 PM on Friday will be processed on Monday. Total delivery time can take up to 14 days, depending on the items ordered, delivery method selected, and destination. ✈️ Shipping Methods & Delivery Time We ship via USPS, UPS, or FedEx. Shipping charges are based on carrier, weight, destination, and delivery speed selected at checkout. Baked goods require 1–2 day shipping to preserve freshness. Transit times vary by location and carrier (typically 2–5 business days). All standard shipping carriers are authorized to leave your package without a signature, so the recipient does not need to be home to receive the delivery. ❓ Questions? If you have questions not covered here or need help choosing the best shipping option, feel free to reach out. 📩 Email: hello@charitysvegankitchen.com 📞 Phone: 561-374-0992 We’re happy to assist you!

🔒 Shop Securely at Charity’s Vegan Kitchen, LLC At Charity’s Vegan Kitchen, LLC, your privacy and security are our top priorities. We use Secure Socket Layer (SSL) encryption to protect your personal information and ensure a safe online shopping experience. All payment transactions are processed securely through trusted third-party services. If you have any concerns about your online privacy or prefer to place an order by phone, we’re always happy to assist you. 📩 Contact Us: Email: hello@charitysvegankitchen.com Phone: 561-374-0992 ⚠️ Fraudulent Orders Placing an order under a false name or with an invalid credit card is a violation of State and Federal laws. Any attempt to submit fraudulent orders will be reported and fully prosecuted. We appreciate your trust and thank you for shopping with us!

📦 Subscription Policy At Charity’s Vegan Kitchen, we’re happy to offer subscriptions on select items—including our artisan baked breads and other popular products—for your convenience. 🛒 Want to Subscribe to a Specific Item? If you’d like to set up a subscription for an item not currently listed as a subscription product, simply contact us directlyand we’ll do our best to accommodate your request. ⏸️ Subscription Pauses We understand that life happens! If you’re traveling or experiencing an emergency, you may request a one-time pause on your subscription. Please notify us in advance so we can adjust your schedule accordingly. 🔁 Please note: Multiple pauses may result in the cancellation of your subscription, and you will forfeit the discountassociated with the subscription plan. We’re happy to work with you when needed, but if interruptions become frequent, we may recommend moving to single-item ordering without a discount. Your commitment helps us plan, bake, and deliver with excellence. We appreciate your support and look forward to nourishing you with every order!